Hullcore · Support
Support
Hullcore is a licensed, modular application foundation for iOS, Android, .NET and web, together with the apps built on it: Cart, Connect, Dash, Nest, Pulse, Slot, Stream, Studio and Vault. This page is how you reach us about any of them.
Support is handled by email. Typical response time: [to be confirmed].
How to get help
Email. Write to info@hullcore.dev. This is the direct route and it is the address to use for any Hullcore app.
Contact form. If you would rather not use your mail client, the form on the homepage sends to the same inbox.
Support is offered in Turkish and English.
What to tell us
Including these in your first message saves a round trip:
- Which app you are using, and on which platform — iOS, Android or the web.
- The version of the app, and your device's operating-system version.
- What you expected to happen, and what happened instead.
- Roughly when it happened, if it was a one-off rather than something that happens every time.
Never send us a password, a one-time code or a recovery code. We will not ask you for them.
Your account and your data
Requests about your personal data go to the same address, and these pages explain exactly what to send: